Posted December 20, 2007



Job Position Branch Manager
   
Reports to: Sr. Vice President of Branch Administration
Department: Branch Operations
Supervises: 1-7 Employees
Education: High School Diploma or equivalent
Experience: 3-5 years experience as a supervisor in a branch environment.

Qualifications:  
Special Skills: Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.  Strong customer service orientation.  Excellent problem solving skills.  Ability to work independently with little direction.  Ability to supervise, monitor and evaluate the work of others.  Excellent interpersonal, written and oral communication skills.
Position Summary: Manage branch and supervise branch personnel. Carry out Bank policy with respect to overall operations of branch. Will have extensive contact with customers and the public. Conduct relationships in a manner that will enhance the overall marketing effort of the Bank.
Essential Duties
for the Position:
  1. Supervises branch personnel
  2. Approves checks
  3. Supervises branch security
  4. On-call (24 hours) for Security Company
  5. Handle customer complaints and inquiries
  6. Oversee safe deposit function
  7. Maintain and update operational policies
  8. Supervise branch activities for special promotions
  9. Oversee branch maintenance
  10. Open bank; activate security clearance and alarm system
  11. Perform appraisals and recommended salary increases
  12. Interview/recommend new employees
  13. Recommend employee discharge and discipline
  14. Act on employee problems
  15. Handle customer relationships
  16. Keep up with current rules and regulations (i.e. BVS, training, etc.)
  17. Supervise balancing procedures
  18. Facilitate employee meetings
  19. Supervise branch audits
  20. Oversee employee's schedules (early time off, vacation, attempt to manage overtime)
  21. Assist Loan Officers in customer relationships
  22. Refer new business to proper channels
  23. Assist Bank Security Officer with fraud or possible fraud cases
  24. Handle difficult customers or non-customers
  25. Promote and cross-sell other products and services as appropriate to customer requirements
  26. Contact customers and businesses, community and civic organizations to promote goodwill and generate new business
  27. Accept deposits; make withdrawals, cash checks; open/close accounts, as needed
  28. Make report to management of any teller shortages or overages according to Bank policy
  29. Perform other job duties or special projects, as required


Federal Trust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees so long as this does not create an undue hardship on the company. Please see your manager should you have any questions about this policy or these job duties. This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and/or directed by management. Job descriptions and duties may be modified when deemed appropriate by management.  Federal Trust is an EEO/AA Employer M/F/V/D.

All employees are responsible for regulatory compliance as it relates to their position. Department managers are to be primarily responsible for maintaining proficient knowledge and day-to-day compliance with any laws or regulations relative to their departments. In addition, it is the responsibility of the department managers to notify the Compliance Officer if at any time they become aware of a situation which may place the Bank at risk of being out of compliance.

All employees have a responsibility to understand the Bank Secrecy Act as it relates to their job and to identify and report qualifying transactions to the Bank Secrecy Act Officer.